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How bedgede Handles Your Personal Data

This Privacy Policy explains exactly what data bedgede collects when you open an account, fund it via DANA, OVO or GoPay, and move through our lobby — and how we keep that data secure.

Account data protectionDANA, OVO, GoPay payment data handled securelyCookie and device data explainedYour right to access and delete dataIndonesia-eligible regions only
bedgede How bedgede Handles Your Personal Data
PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

Have a question about your data or want to submit a request to access, correct or delete your personal information? Our support team handles privacy queries directly. You can reach us through the channels below, and we aim to respond to all data-related requests within a reasonable timeframe in line with applicable local rules.

Live Chat Start a chat session from any page in the lobby. Our team can log your data access or deletion request and confirm receipt with a reference number.
Email Support Send your privacy request to our support address found in the account help section. Include your registered email so we can verify your identity before acting.
Account Help Centre The Help Centre inside your account dashboard has a dedicated data-rights section where you can submit a formal request and track its status.
DATA HANDLING PRACTICES

Security, Cookies, Retention and Your Account Rights

We apply SSL encryption across all account and payment pages, which means data transmitted when you log in or confirm a GoPay deposit travels in an encrypted channel. Below is a breakdown of four key areas that affect your data experience on this platform.

Cookies and Device Tracking

We use session cookies to keep you logged in and analytics cookies to understand which pages see the most account activity. You can adjust cookie preferences in your browser settings at any time without losing your account.

Account Security Measures

Login sessions are protected by OTP verification sent to your registered number. If we detect a new device or unusual IP location, your session may require re-verification before granting access to your wallet or transaction history.

Data Retention Period

We retain your account data for as long as your account remains active and for a period after closure as required under applicable local regulations. You can request a summary of what we hold at any point.

Requesting Changes to Your Data

You have the right to request access to your personal data, correct inaccuracies or ask for deletion where permitted. Submit your request via Live Chat or the Help Centre, and our team will respond with the steps and timeline.

Your Privacy Questions, Answered Directly

These are the questions we hear most often about data, privacy and account rights. If your question is not covered here, reach us through Live Chat or the Help Centre and we will respond with a direct answer.

No. We never store your wallet PIN or password. Only the transaction reference and wallet identifier are recorded, and these are used solely to match your deposit to your account.

Yes. Submit a data access request through our Help Centre or via Live Chat. Verify your identity with your registered email, and we will compile your data summary in line with applicable local rules.

Session cookies keep your login active while you navigate between slots, live casino and the sportsbook. Analytics cookies help us see which sections get the most activity so we can improve the experience.

Only with payment processors — DANA, OVO, GoPay — to the extent needed to complete your transaction. We do not sell or share your data with advertisers or unrelated third parties.

Contact our support team via Live Chat or email, confirm your identity, and submit a deletion request. We will process it and confirm the outcome within the timeframe required under applicable local regulations.

Our service is available where local law permits. The Privacy Policy applies to all accounts opened in eligible regions, and data handling follows the rules that apply in those regions.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.